Legal
Terms and Conditions
Last updated: 31 August 2026
1. Who we are and what these terms cover
These Terms and Conditions govern your use of the EyePTV service and the website at eyeptv.us. By subscribing to EyePTV, taking a free trial, or using any part of the service, you agree to these terms.
In these terms, “we”, “us” and “EyePTV” mean the operator of the EyePTV service, contactable at contact@eyeptv.us. “You” means the person subscribing to or using the service.
If you do not agree with these terms, do not subscribe to or use the service.
2. What the service is
EyePTV is a subscription that gives you access to streaming content delivered over your own internet connection. We supply the credentials — a server address with a username and password, or a playlist link — that you enter into a media player application on your own device.
We do not supply the player applications. Applications such as IBO Player Pro, TiviMate, Smarters Player Lite, Hot Player, MyIPTV Player, XStreamity and Plex are made by independent third parties. Any licence fee, subscription or in-app purchase charged by those applications is separate from your EyePTV subscription, is paid to that developer, and is not refundable by us.
We do not supply hardware. You are responsible for your own device, its condition, its software version, and its compatibility with the player you choose.
We do not supply your internet connection. Streaming quality depends on the speed and stability of your connection, which is outside our control.
3. Eligibility
You must be at least 18 years old and legally able to enter into a contract to subscribe to EyePTV.
The service is intended for private, personal, household use. It is not licensed for commercial or public display, including in bars, restaurants, hotels, shops, offices, waiting rooms or any other public or commercial premises.
You are responsible for ensuring that your use of the service complies with the laws that apply where you are.
4. Your account and credentials
Your login details are personal to you. You must not share, publish, resell, sublicense or otherwise distribute them.
Each subscription includes one simultaneous connection. You may install the service on as many of your own devices as you wish, but only one may stream at any one time.
If you need more than one stream at once, our optional Multi Room feature adds additional simultaneous connections. It is purchased separately and applies for the remainder of your current subscription period unless we agree otherwise in writing.
You are responsible for keeping your credentials, device keys and MAC addresses confidential. We are not liable for any loss arising from your credentials being shared or made public, whether deliberately or accidentally.
We may suspend or terminate an account without refund if we detect credential sharing, resale, an unusual number of simultaneous connections, or use from a pattern of locations inconsistent with private household use.
5. Plans, pricing and payment
Current plans and prices are shown on our pricing page. Prices are stated in US dollars (USD) and, unless stated otherwise, exclude any taxes or charges that may apply where you are.
We accept the payment methods listed on our website at the time of purchase. Payments are processed by third-party payment providers under their own terms; we do not receive or store your full card details.
Subscriptions do not renew automatically. We do not store your payment details for future charges. When your subscription period ends, access stops until you choose to renew.
We may change our prices at any time. A price change does not affect a subscription you have already paid for — it applies from your next renewal.
You are responsible for any bank, card or currency conversion fees charged by your own provider.
6. Free trial
We may offer a free trial of up to 24 hours so you can test the service before purchasing. The trial is offered at our discretion and may be withdrawn, limited or refused.
Trials are limited to one per person, household, device or payment method. We may refuse repeat trial requests.
The trial is provided as it is, with no guarantee of availability, channel line-up or quality, and is not a commitment that any particular content will be available on a paid subscription.
7. Content and availability
Channel line-ups, on-demand libraries, programme guide data and catch-up availability are provided by upstream sources and can change at any time without notice. Content counts published on our website are approximate and are not a guarantee that any specific channel, event, film or series will be available at any given moment.
We do not guarantee the availability of any particular channel, sporting event, film or series. The removal, interruption or replacement of specific content is not a failure of the service and does not by itself entitle you to a refund.
Streaming quality, resolution and the availability of features such as catch-up or the programme guide vary by channel and by source.
8. Availability, maintenance and interruptions
We aim for high availability but we do not warrant that the service will be uninterrupted or error free. Any uptime figure published on our website is a target, not a contractual guarantee.
The service may be unavailable during planned maintenance, upgrades, or events outside our reasonable control — including your internet provider, your device, your network, upstream sources, or acts of God, government action, strikes, war, or infrastructure failure.
We are not responsible for interruptions caused by your own equipment, software, internet connection, VPN, or by third-party player applications.
9. Acceptable use
You must not: share, resell or redistribute your credentials or the service; record, rebroadcast, publicly display or make the content available to anyone outside your household; attempt to reverse engineer, scrape, circumvent or interfere with the service or its security; use the service for any unlawful purpose; or use automated tools to access the service.
We may suspend or terminate your access immediately and without refund if you breach this section.
10. Refunds and cancellation
We offer a 30 day money-back guarantee. If you are not satisfied with the service, contact us within 30 days of your purchase and we will refund the amount you paid us.
Refunds are issued to the original payment method and may take several working days to appear depending on your provider.
Refunds do not cover: fees paid to third-party player applications; hardware you purchased; or any charges made by your bank or payment provider.
We may refuse a refund where we reasonably believe the guarantee is being abused — for example repeated purchase-and-refund cycles, or where the account has breached section 4 or section 9.
You may stop using the service at any time. Since subscriptions do not auto-renew, no cancellation step is required — simply do not renew.
11. Support
Support is provided through the contact channels published on our website. We aim to respond quickly at any hour, but response times are a target rather than a contractual commitment.
To help us help you, tell us which device you are using and send a photograph of the screen where relevant.
Support covers your EyePTV credentials and access. It does not extend to repairing your hardware, your network, or third-party applications, though we will do our best to point you in the right direction.
12. Third parties and trademarks
Our website and guides reference third-party applications, devices, platforms, operating systems and services for identification purposes only. All trademarks, product names and logos are the property of their respective owners.
Reference to a third-party product does not imply any affiliation with, endorsement by, or partnership with that company, nor does it imply that they endorse us.
Third-party applications, websites and stores are governed by their own terms and privacy policies. We are not responsible for them.
13. Limitation of liability
To the fullest extent permitted by law, our total liability to you arising out of or in connection with the service is limited to the amount you paid us for your current subscription period.
We are not liable for indirect or consequential loss, loss of profit, loss of data, loss of goodwill, or for any missed programme, event, match or broadcast.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be limited or excluded. Where you deal with us as a consumer, your statutory rights are not affected.
14. Suspension and termination
We may suspend or terminate your access, with or without notice, if you breach these terms, if we are required to do so by law, or if continuing to provide the service becomes impossible or unlawful.
Where we terminate for a breach by you, no refund is due. Where we terminate for a reason that is not your fault, we will refund the unused portion of your subscription on a pro-rata basis.
15. Privacy
How we collect and handle your personal data is set out in our Privacy Policy, which forms part of these terms.
16. Copyright and complaints
If you believe content accessible through the service infringes your rights, please see our DMCA and copyright policy for how to submit a notice, and we will respond in accordance with applicable law.
17. Changes to these terms
We may update these terms from time to time. The version published on this page is the one in force, and the date it was last updated is shown at the top.
Where a change materially affects your rights, we will make reasonable efforts to notify subscribers. Continuing to use the service after a change means you accept the updated terms.
18. Governing law and disputes
These terms are governed by the laws of the State of [STATE], United States, without regard to its conflict of law rules, and the state and federal courts located in [STATE] have jurisdiction over any dispute arising from them.
This does not take away rights you already have. If you are a consumer, nothing in this section removes the protection of the mandatory consumer protection laws of the country or state where you live, and you may still be able to bring a claim there.
Before starting any formal proceedings, please contact us — almost everything is resolved faster by simply telling us what has gone wrong.
